Leaning into being agile
Leaning into being agile Organizations innovate by empowering the people who drive them. Understanding where that empowerment needs support is a 'discovery of self' activity often neglected.
Culture
by
Culture, Scale
Innovation starts at the top
Changing the culture, mindset, and way of working at an online curriculum provider. The MissionBuild a consumer-centered culture of innovation and lay the groundwork for a new generation of products and services. ImpactAs of May 2016; engagement cross departmentally of internal knowledge bases to develop consumer facing solutions and materials. The OutcomeA defined, internal process based on design thinking and ISO human interaction design, to help shift the mindsets and approach from experts to teach to a partner in elevating teachers and kids. Company
Skills
Design Culture
Change is in the air The fading light of the pandemic has illustrated to all companies that they need to change NOW. The most impactful changes, or notable transformations, result in organizational and cultural change. Yet transformation happens one mind at a time. I've helped companies ... discover areas for transformation by uncovering what's holding them back.develop plans to start, support, and sustain transformation. Work Highlights Solving complex problems collaborativelyWorking with leadership and teams to develop an organizational culture to foster
ExpStrat
Helpers.Tool
Auditing Helpers.Tools Myself and a small group of international volunteers helped evaluate an online course to support people during the pandemic deal with the new pressures of our reality. My RoleClosing Project Lead & Service Designer ExpertiseResearch - Collaboration - Facilitation Phase 1 Devide & Concur Yada Read more Phase 2 Align & Close Yada Read more
ExpStrat
Else Johnson
Launching the Mindset Coach I worked with Else Johnson to understand and improve her market offerings, brand and customer journey. My RoleBusiness Analyst & Experience Strategist ExpertiseDiscovery - Empathy - Coaching Phase 1 Discovery In late 2020 I helped Else expand on prior work to define and refine her target market and conversion funnel. Phase 2 Coaching In early 2021 we worked on applying and honing the tools and techniques she had learned to date while reworking and launching her site.