ExpStrat

Avontage

Elevating a Bartering Service Exchange Company & Platform I helped Avontage (company / application looking to bring bartering skills and services into the modern age) between 2020 & 2021 improve their customer conversion, onboarding and retention of their online service exchange through two main phases. My RoleBusiness Analyst & Experience Strategist ExpertiseDiscovery - Empathy - Systems Design - Collaboration - Facilitation Phase 1 Discovery & Visualization In late 2020 I arranged and led discovery sessions with Sean a

Avontage

Bartering Service Exchange – Coaching

The GoalImprove customer conversion, onboarding and retention. My RoleBusiness Analyst & Experience Strategist ExpertiseDiscovery - Empathy - Systems Design - Collaboration - Facilitation Company Avontage - A company and online application looking to bring bartering skills and services into the modern age.https://www.avontage.com/ TeamSean Serram - CEO & FounderCarem Kipte - Social & Media Manager Outcome A defined brand story to help improve messaging and overall customer engagement. Sean launched the Avontage platform nati

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Experience Leadership Projects

Elevating a Bartering Service Exchange Company & Platform I helped Avontage (company / application looking to bring bartering skills and services into the modern age) between 2020 & 2021 improve their customer conversion, onboarding and retention of their online service exchange through two main phases. My RoleBusiness Analyst & Experience Strategist ExpertiseDiscovery - Empathy - Systems Design - Collaboration - Facilitation Phase 1 Discovery & Visualization In late 2020 I arranged and led discovery sessions with Sean